FAQ

About Myeau

1) What is Myeau?

Myeau is a local company with a clear objective:
improve hydration habits while reducing the environmental impact associated with disposable plastic bottles.

2) In what ways is your company environmentally friendly?

Our mission is ecological because we encourage:

  • the use of a reusable and durable bottle

  • reducing single-use plastic bottles

  • more responsible consumption on a daily basis 🌍

Luminox UV Pro product

3) What is Luminox UV Pro?

The Luminox UV Pro is a smart, self-cleaning UV-C bottle, designed to keep your container hygienic.

4) How does UV-C cleaning work?

The bottle uses UV-C LED technology which helps reduce the microorganisms responsible:

  • bad smells

  • contamination linked to a poorly washed bottle

  • biofilm (an invisible film that can form over time)

✅ The cleaning cycle is fast: approximately 180 seconds .

Hygiene & Health

5) Is it really useful if I wash my bottle?

Yes ✅
Even with a good routine, the reality is that many people do not wash their bottle often enough (especially the cap/spout).
The Luminox UV Pro gives you extra automatic hygiene .

6) Does it get rid of odors?

Yes ✅
Odors often originate from bacteria/biofilm.
UV-C cleaning helps keep your bottle cleaner and fresher.

7) Do I still need to wash the bottle?

Yes ✅ it is recommended.
✨ UV-C is an excellent complement, but regular washing (water + soap) remains important for:

  • the deposits

  • beverages other than water

  • long-term maintenance

Materials, capacity, temperature

8) What is the bottle made of?

The Luminox UV Pro is made of insulated stainless steel , which helps keep your drinks:

  • colder for longer ❄️

  • warmer for longer 🔥

9) What is the volume?

The model shown is 750 ml , perfect for:

  • desk

  • sport

  • school

  • travel

10) Does it indicate the temperature?

Yes ✅
The bottle has a temperature display , which is handy for knowing what you're drinking in real time.

Battery & charging

11) How is the Luminox UV Pro recharged?

It recharges via USB-C (Type-C) ✅
Convenient at home, at work or with an external battery.

12) How long does the battery last?

Yes ✅
The duration varies depending on your use (number of UV-C cycles), but it is designed for daily use.

Smart features

13) Does it remind you to drink?

Yes ✅
The Luminox UV Pro offers a reminder function to drink water , ideal if you often forget to hydrate.

Use

14) Is the bottle leak-proof?

Yes ✅ it is designed to be waterproof during normal use.

15) Can we put something other than water in it?

Yes, but we especially recommend water.
If you add sugary or protein drinks:
👉 You need to wash more frequently (residue + odors).

16) Can it be put in the dishwasher?

We recommend:

  • ✅ Bottle: Gentle/Hand wash

  • ❌ Electronic cap: Do not put in the dishwasher

This protects the UV system and the longevity of the product.

Delivery & service

17) Do you deliver to Quebec?

Yes ✅
myeau delivers everywhere in Quebec (and depending on options: elsewhere in Canada).

18) Will I receive a tracking number?

Yes ✅ once the order has been shipped, you will receive the tracking information.

19) What is your return policy?

We offer a return policy subject to certain conditions.
👉 All the details are listed on our Returns & Refunds page.

Conclusion

Luminox UV Pro is:
✨ a cleaner bottle
🌿 an eco-friendly alternative
🔋 USB-C rechargeable
🧠 Smart (temperature + hydration reminder)
💧 750 ml size
Buy now